How safe is it to hire through Fastwork

1. Secure Payment System (Escrow)

• Pay Through System
  • Clients deposit payment into Fastwork’s secure escrow system before work begins.
  • Funds are only released to the freelancer after the client clicks "Approve Work".
  • If work is unsatisfactory, clients can request revisions within 3 days of delivery.

2. Freelancer Identity Verification

• Freelancers must pass verification checks:
  • Upload national ID/work permit.
  • Provide a genuine portfolio (non-copyrighted work).

3. Electronic Contracts

• Official agreement logging:
  • Project details, deadlines, and revision limits are clearly defined in the system.
  • Serves as legal proof in case of disputes.

4. Data Protection

• SSL Encryption:
  • Payment details and private chats are fully encrypted.
  • No off-platform communication/payments allowed to prevent scams.

5. Customer Support & Dispute Resolution

• Support team is available for help:
  • Report issues directly via the platform for immediate assistance.

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Safety Tips

- Check freelancer profiles: Review completed jobs, ratings, and portfolios.
- Only chat via Fastwork: Beware of requests to use personal Line/phone numbers.
- Always pay through the platform: Never transfer money outside Fastwork, even if the freelancer offers a discount.