Unable to Log In or Missing Data

If you log in but see a message like “email not found” or your previous orders are missing, don’t panic. These might be the causes:

1. Incorrect Email ✉️
   Double-check that the email address entered is correct and matches the one used during registration.

2. Case Sensitivity 🔠
   For example, if you registered with [e-mail] but try to log in with [e-mail], the system may reject it due to the difference in letter case.

3. Wrong Password 🔑
   Make sure the password entered is correct. If you forgot it, simply click “Forgot Password” and follow the steps to reset.

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👉 If everything has been checked but the issue still occurs, contact [e-mail] so our team can assist directly.