On Fastwork, all initial communication between clients and freelancers must happen within the platform. Simple reason: to keep everything safe, well-documented, and fair for both sides.
Main communication channels on Fastwork:
Direct chat on the platform
Phone calls through Fastwork’s built-in system
✨ When can you share personal contact (like phone numbers)?
Only after the order status changes to In Progress (Working).
Why is that?
To make sure all transactions are safe and transparent before moving off-platform.
To protect both clients and freelancers from potential scams.
🚨 Important note:
Breaking this rule may lead to account suspension or even project cancellation by the Fastwork team.
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